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PACKAGES
The Manager's Handbook  24.0                                                               

COURSE TITLE , HOURS                                                                
Alcohol Seller/Server (AZ)  3.0                                                              
Alcohol Seller/Server - Off Premise (AZ)  3.0                                          
Identification Screening Basics  2.5                                                            
Improving Your Tips, Tips on Getting Larger Tips! 1.0 
Learn2Serve Arizona On-Premise Title 4 Basic Training &
    Certification Exam  4.0    
Recognizing Club Drugs 1.5    





The Manager's Handbook
The Manager’s Handbook
$260 VALUE for $135 What a Steal!!
24 hours worth of courses

Alcohol Seller/Server (AZ)
This course provides you with all the necessary knowledge and techniques you need to be a responsible server of alcohol. Specifically, you will learn: how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to cut someone off; how to prevent and deal with disturbances, and; how to accurately check IDs and recognize minors.   (3 Hours)

NEHA Food Safety Management Principles Certification Training   This course supports all those who are preparing for certification as a Food Safety Manager. This certification, which is accredited in the United States of America by the Conference for Food Protection and the American National Standards Institute, is a benchmark for the food industry and part of a global standard in food safety education. (10 Hours)

H.A.C.C.P. The State-of-the-Art Approach to Food Safety:   This course is approximately 5 hours and imparts knowledge about precautions and exercises that need to be taken in order to reduce food safety hazards in conjunction with the HACCP (Hazard Analysis Critical Control Point) system. (5 Hours)

General Sexual Harassment Prevention:   This course is approximately 3 hours and introduces management staff to the basic concepts of sexual harassment, including the difference between ‘quid pro quo’ and hostile work place forms of harassment, examples of harassment and hostile environments, strategies for recognizing and confronting potentially harassing behavior, and suggestions for following up on and investigating complaints of sexual harassment, minimizing liability, establishing employee training programs and for further resources that managers may wish to consult. (3 Hours)

Identification Screening Basics:   This course is approximately 2.5 hours and covers the various ways that underage drinkers try to sneak into clubs and bars and strategies to detect fake, altered or borrowed identification. The course is broken down into sections covering the importance of the screener’s position, important rules and regulations relating to underage drinking and I.D., available I.D. security features, acceptable forms of identification, methods to check I.D., including federal forms of I.D., techniques for spotting and examining fake, altered or borrowed I.D., what to do when you receive bad I.D., and tools to help examine I.D. (2.5 Hours)

Recognition of Club Drugs:   Recognizing Club Drugs is designed to alert bar and nightclub staff to the warning signs of drug use on their property and to educate them about the process of addiction, the symptoms of overdose and the psychological and physiological effects of various drugs. Special emphasis is also placed on how various drugs may be smuggled into the establishment for sale and use, on recognizing patrons who may be under the influence of drugs and on strategies for cooperating with law enforcement authorities to curb illegal activity. (1.5 Hours

As one of the alcohol and food service industry’s leading provider of state accredited online alcohol and food safety certification, Learn2Serve helps employees, managers and corporate executives ease their liability compliance burdens cost effectively. 376,817 courses administered since 1997.


Course Descriptions

Alcohol Seller/Server (AZ) 
This course provides you with all the necessary knowledge and techniques you need to be a responsible server of alcohol. Specifically, you will learn: how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to cut someone off; how to prevent and deal with disturbances, and; how to accurately check IDs and recognize minors. 

Alcohol Seller/Server - Off Premise (AZ)
This course provides you with all the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn: how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second party sales and loitering and how to refuse a sale.

Learn2Serve Arizona On-Premise Title 4 Basic Training & Certification Exam 
Course Description:

This course certifies you for the Arizona On-Premise Title 4 Basic Training. It provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale. 


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Arizona alcohol seller server certification online classes including the managers handbook,identification basics,improving tips,alcohol certification exam & recognizing club drugs
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Arizona alcohol seller server certification online classes including the managers handbook,identification basics,improving tips,alcohol certification exam & recognizing club drugs