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This course is approved by the The California Department of Alcoholic Beverage Control (ABC) and is valid for two years.
Course Descriptions
California Responsible Beverage Service Training – Off Premise
Course ID: 174403051
Course Description: This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales and loitering; and how to refuse a sale. This course is approved by the The California Department of Alcoholic Beverage Control (ABC) and is valid for two years.
California Off-Premise Learn 2 Serve Outline
LESSON 1 Introduction
• Alcohol use in the United States
• Responsibility as a Seller
• Liability
o Criminal liability
o Civil liability
LESSON 2 How Alcohol Affects the Body
• The Passage of Alcohol Through the Body
• Alcohol’s Effects on the Brain and Behavior
• Blood Alcohol Concentration (BAC)
• Absorption Rate
• Other Factors in Intoxication
• Alcohol and other Drug Interactions
LESSON 3 Recognizing Intoxicated Customers
• Observing Customers
• Communicating with Customers
• Types of Drinkers
• Obvious Behavioral Clues
• How to Know When to Refuse Service to Someone
• The Weakest Drink: A Challenge of Real World Skills
LESSON 4 Preventing Disturbances
• Maintaining a Safe Environment
• Handling the Intoxicated
• Handling the Aggressive
• Loitering
LESSON 5 Liability
• Checking IDs
• Recognizing Fake IDs
• Compliance Checks
• Forms of Alternative Transportation
• Incident Documentation Log
• The Weakest Drink: A Challenge of Real World Skills
LESSON 6 Second-Party Sales
• Second Party Sales
• Shoulder-Tapping
• Switchouts
• Roleplay
LESSON 7 How to Refuse a Sale
• Refusing a Sale
• Refusing Sales to Minors
• Refusing a Second Party Sale
• The Weakest Drink: A Challenge of Real World Skills
LESSON 8 California State Regulations
• Administrative liability – ABC license sanctions
• California State ABC laws and regulations
o Retail Operation Standards – Section 25612.5 B&P Code
o Age of servers
o Hours of Operation
o Sales to minors
o Possession by minors
o Sales to obviously intoxicated persons
o Drinking driver laws
o Disorderly and/or disruptive premises
• Insurance
• Local ordinance requirements
Recognizing Club Drugs
Recognizing Club Drugs is designed to alert bar and nightclub staff to the warning signs of drug use on their property and to educate them about the process of addiction, the symptoms of overdose and the psychological and physiological effects of various drugs. Special emphasis is also placed on how various drugs may be smuggled into the establishment for sale and use, on recognizing patrons who may be under the influence of drugs and on strategies for cooperating with law enforcement authorities to curb illegal activity.
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California alcohol seller server online training classes including california responsible beverage service training,identification screening & recognizing club drugs
ALCOHOL SELLER/SERVER
CERTIFICATION
California
$15.00
$15.00
$25.00
$19.00
$25.00
California alcohol seller server online training classes including california responsible beverage service training,identification screening & recognizing club drugs
